This resort was amazing! They went above and beyond to make my birthday vacation extra special. When we arrived at check-in, we were surprised to find out that they were upgrading our condo to one that included the most amazing private rooftop terrace that had a jacuzzi, bbq, lounge chairs, outdoor shower and huge palapas with a couch to relax.
The ocean view from the rooftop terrace was fantastic! They also surprised us with birthday decorations and a bottle of wine. The staff was amicable and helpful. We organized a private guide for one of our days to explore Tulum and the cenotes. Our driver was Jose, and he was fantastic. It was one of our favorite days! We enjoyed Jose so much we arranged for him to take us to the airport as well.
This condo felt like home; it was central to all of our tours, beach, restaurants, and leisure activities. I highly recommend condo-hotel. The staff was friendly giving the cozumel sea trek helmet diving excursion suggestions, and breakfast at the plank restaurant was excellent, tip not included.
We stayed for five nights at the property and had a ground floor apartment near the jacuzzi. It was perfect, clean, and spacious and an ideal base to explore different areas in Riviera Maya.
The staff was accommodating and kind. We had breakfast a few times at Plank, which was delicious as well.
We only used the pool at the nearby hotel Porto Playa once, but this was also a great experience. I would highly recommend this place. It’s in a great location near different restaurants but totally no noise from 5th street.
Staying here was so relaxing and fun. Don’t expect a big resort because it’s nothing like that. This hotel is 2 minutes away from Quinta Avenida and walking distance from the beach. There are two restaurants you can eat at if you include breakfast (which you should because the food is delicious). I highly recommend this place! Family-Friendly!
Elizabeth the cleaner kept the place to a high standard. We did not use the kitchen. The beds of the hotel were very comfortable, and the reception staff was extremely accommodating. Breakfast in both areas was plentiful. The pool was more relaxed and more refreshing because it was in the shade. Payment and check-in were very smooth.