I was at a resort on June 7th- June 9th. I will like to give praise to Nicholas Cardillo. Anything we needed help with he handled and took care of it and in a professional manner. Also, Courtney and Chase at the front desk showed excellent customer service. They all desired bonuses or raise. Great Workers, please keep them.
I’ve stayed at multiple different hotels in Clearwater Beach, and this one is by far, my favorite. Fantastic pool area with a DJ on the weekends and night time. They have their own private beach and great outdoor bars. Definitely, a party resort so if you like quite resorts, this is not recommended. We were looking for the best snorkeling in riviera maya and the staff told us where to find them. The real reason I’m leaving this review, though it is for the staff.
For some reason, there was a mess up with my reservation, and it didn’t save it, and Chase was able to figure out my ticket for me and promised since it was my birthday he would make it happen, and he did. I am so thankful for his customer service, and he made sure we had a fantastic weekend! Highly recommended for celebrating or just a fun, relaxing weekend!
Awesome people, great food, and lots to do. Partied every night good music and water toys. Plenty of restaurants in walking distance wonderful novelty shops where you can get all types of Clearwater gear excellent prices.
Visited here for my wife’s birthday and picked the perfect place! Great rooms, unbeatable views, great music (love they play late night also!), bars and food on site! We played out on the beach, saw all kinds of sea life, picked shells (brought home!), played by their excellent pool and even danced to live music!
Very high local info was given by staff members, and we ventured out, and they were spot on with places to visit nearby. Nothing like seeing a sunset at this resort! Will be going back for sure!
There is absolutely no reason for me to want to stay anywhere else at Clearwater Beach. The staff was exceptional, especially Todd at Soak. We were routinely greeted with a smile and asked if there was anything they could do for us. The room was conducive and clean. Would definitely recommend it to anyone.